Mechanics Posted Hours
Navigation:
Side Panel → Reports → Mechanics Posted Hours
The Mechanics Posted Hours report provides a performance overview of each mechanic by comparing billed time with clocked time. It helps shop owners and managers evaluate technician efficiency, job volume, and total labor sales within a selected time range.
Report Overview
The report pulls mechanic time data based on your configured Labor Hours Data settings. Data is recorded when:
A job is marked as Completed
The repair order (RO) is Completed
The RO is Posted
The RO is Sent to A/R
(Depending on your selected configuration.)
Filters & Search Options
At the top of the report, you can filter data using:
Mechanic Name search
Time filter (All Time, Today, Last Week, Last Month)
Start Date and End Date
Refresh icon
These filters allow you to analyze performance for specific technicians or time periods.
Understanding the Report Table
The main table displays the following columns:
Mechanic
Billed Time
Clocked Time
Efficiency
Total Jobs
Total Labor
Total Labor Sales
Action
At the bottom of the table, you will see a totals section displaying:
Total Billed Time
Total Clocked Time
Total Jobs
Total Labor
Total Labor Sales
This provides a consolidated performance summary across all technicians.
This helps determine whether technicians are:
Working efficiently
Under-billing labor
Spending time on non-billable tasks
Viewing Mechanic Details
Click View Details under the Action column, a detailed breakdown screen opens for that specific technician.
This view provides job-level visibility into billed and clocked time, allowing you to audit individual entries and validate efficiency calculations.
Filters & Controls
At the top of the detail screen, you’ll find:
Group by Job toggle
A dropdown filter to search against RO Number, Job, Labor, Customer Name, Phone Number, or Vehicle License Plate
Customer Filter
Time Filter
Start Date and End Date.
These controls allow you to isolate and analyze specific repair orders, customers, or time periods.
The table provides line-by-line visibility into posted labor activity.
Columns include:
Date
RO
Job
Labor
Billed Time
Clocked Time
Customer
CC
Vehicle
Actions
At the bottom of the table, you’ll see:
Total Billed Time
Total Clocked Time
These totals reflect only the filtered data currently displayed on the screen.
You can customize the report by choosing the desired columns from Select Columns in the top right corner. All columns are mandatory and cannot be deselected. However, you can add the Efficiency column from the dropdown menu.
When to Use This View
This detailed report is particularly useful for:
Auditing labor discrepancies
Verifying technician time entries
Reviewing commission-based performance
Investigating unusually high or low efficiency values
Resolving payroll or billing disputes
Efficiency is calculated as: (Billed Time ÷ Clocked Time) × 100. If billed time exceeds clocked time, efficiency will be above 100%. If clocked time is higher than billed time, efficiency will be below 100%.
Efficiency will display as 0% if no clocked time is recorded for the selected period or if billed time is zero.
The report reflects data based on your configured Labor Hours Data setting. Hours are captured when a job or repair order reaches the selected status (Completed, RO Completed, Posted, or Sent to A/R).
Billed time may exceed clocked time when a technician completes a job faster than the standard labor time. This can occur when experienced technicians work efficiently or when flat-rate labor times are applied.
Yes. Use the Mechanic Name search or date filters to review performance for an individual technician within a selected time range.
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