Connecting Integrations in Torque360

Connecting Integrations in Torque360

Navigation:

Side Panel → Settings → Integrations


Torque360 integrates with third-party tools to handle payments, accounting, messaging, email delivery, and parts sourcing. From this screen, you can connect, update, or disconnect integrations based on your shop’s needs.


Available Integrations 

Torque Payment

Process in-shop payments directly within repair orders and invoices. Ensures faster checkout and automatic payment recording in the system.


Twilio

Enable SMS communication for appointment reminders, job status updates, approvals, and real-time customer notifications.


QuickBooks

Sync invoices, payments, taxes, and financial records with your accounting system. Reduces manual bookkeeping and improves financial accuracy.


SendGrid

Send transactional emails such as estimates, invoices, and service updates with reliable delivery and tracking.


Brevo

Manage email communication and automation for customer notifications, reminders, and follow-ups with improved deliverability.


Nexpart

Search parts catalogs, check real-time availability, and import parts directly into estimates and repair orders.


Epicor

Access labor data, parts information, and vehicle insights to build more accurate estimates and reduce diagnostic guesswork.


PayPal

Accept online payments through secure payment links, making it easier for customers to approve and pay remotely.


PartsTech

Compare parts pricing across multiple suppliers, check stock availability, and order parts from a single interface.

FAQs

Which integrations are most important for running an auto repair shop efficiently?

Payments, accounting, parts sourcing, and communication integrations are critical. These include tools like payment processing, QuickBooks for accounting, parts platforms, and SMS/email systems for customer communication.


How do integrations reduce manual work in auto repair shops?

Payments, accounting, parts sourcing, and communication integrations are critical. These include tools like payment processing, QuickBooks for accounting, parts platforms, and SMS/email systems for customer communication.

Integrations automate data flow between systems, preventing duplicate entry for invoices, parts, and customer communication, saving time and reducing costly errors.


Can Torque360 integrations improve parts ordering efficiency?

Yes. Nexpart and PartsTech allow advisors to search, price, and add parts directly within estimates, reducing delays and improving accuracy.


How do integrations improve overall shop operations in Torque360?

Integrations connect core workflows like payments, parts ordering, and communication into one system, reducing delays, improving accuracy, and increasing operational efficiency.


What happens if an integration disconnects or fails?

If credentials expire or permissions change, syncing stops. You can reconnect or update settings from the Integrations screen to restore functionality.

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