Integrated Payments (Torque Pay – BlockChyp)

Integrated Payments (Torque Pay – BlockChyp)

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This article walks you through using the Integrated Payments (Torque Pay – BlockChyp) report in Torque360. You’ll learn how to filter transactions, review payment details, export reports, and share payment summaries directly from the system to help you track and reconcile your shop’s transactions efficiently.


Understanding the Filters

At the top of the report, you can refine results using the following filters:

1. RO Filter Dropdown

  • RO #

  • Phone No


Use this to search transactions by Repair Order number or customer phone number.

2. Payment Method Dropdown

  • All

  • Card Present

  • Payment Link

  • Card Not Present


This allows you to filter transactions based on how the payment was processed.

3. Customer Filter

Select a specific customer to view only their transaction history.

4. Date Filter

  • All Time

  • Today

  • Last Week

  • Last Month

  • Custom Date Range (Start Date – End Date)


Use this to narrow results for reconciliation or reporting purposes.

Understanding the Report Columns

The report includes:

  • Date

  • RO #

  • Customer

  • CC (Card Number – masked)

  • Card Holder Info

  • Payment Method

  • Paid Amount

  • Total Amount

  • Transaction ID

  • Action (Download icon)

  • Action Column

  • Total Paid Amount (at the bottom)


Click the download icon in the Action column to download a receipt or transaction record for that specific payment.

Exporting the Full Report

Click Export (top right).



This opens the Export Report window, allowing you to:

  • Preview the report

  • Confirm details


Click Export to download the full transaction report.


This is useful for accounting reconciliation or record-keeping.

Sharing the Report

Click Share, next to the Export button.



In the Share Report window:

  • Enter the recipient’s email address

  • Click Share


The system will send the payment report directly to the provided email address.

FAQs

What does the Payment Method filter control?

It allows you to view transactions based on how the payment was processed, such as Card Present, Payment Link, or Card Not Present, within the selected date range.

Why is the Paid Amount different from the Total Amount?

Paid Amount reflects the amount processed in that specific transaction, while Total Amount represents the full repair order total associated with it.

Can I use this report for reconciliation?

Yes. This report is useful for comparing processed payment totals against your payment processor statements or internal accounting records.

Can I download individual payment receipts from this report?

Yes. Click the download icon in the Action column to download the receipt or transaction record for that specific payment.

Does this report only include payments processed through Torque Pay (BlockChyp)?

Yes. This report displays only transactions processed through the Torque Pay (BlockChyp) integration. Other payment methods can be reviewed in the All Payments report.

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